Dial-up Support

Windows XP

Internet Setup Instructions

If you need earlier support prior to Windows Xp please call 613-744-3000 and ask for Corey.

Cross Canada Dial-up Phone Number List

The following information will assist you in setting up the software provided to you by Travel-Net Communications. Should you experience any problems please contact us at (613) 744-3000. We are open from 9:00 AM to 6:00 PM Monday to Friday.

Dial-Up Networking Setup

Click on the Windows Start Button
Click Control Panel
Double click Network Connections
- Click Create A New Connection (The New Connection Wizard should appear)
  - Click Next
  - Select `Connect to the Internet’, Click Next
  - Select `Set up my internet connection manually’, Click Next
  - Select `Connect using a dial-up modem’ , Click Next
    - Under ISP Name, type `Travel-Net’, Click Next
    - Enter the phone number: 613-236-3813
    - Click `Next’
    - Type in your travel/ This email address is being protected from spambots. You need JavaScript enabled to view it. in the Username Field.
    - Type in your password in the password field. (Passwords are case sensitive)
    - Retype your password in the `Confirm Password’ field
    - Take the check mark off of `Turn on Internet Connection Firewall for this connection’ (Note: Technical support will not troubleshoot connection problems if the Firewall is enabled), Click Next
    - Put a check mark in the box that reads “Add a shortcut to this connection to my desktop”, and Click `Finish’
Your Travel-Net Dial-Up Connection is now set up and is ready to use!

Windows 7/8

Internet Setup Instructions

Dial-Up Networking Setup

Click on the Windows Button (Start Button)
Click Control Panel
- Click Network & Internet Options
  - Click Click the Internet Options Link.
  - Click the Connection Tab at the top.
  - Click the Set Up button.
  - Enter 613-236-3813
  - Enter your Username as travel/ This email address is being protected from spambots. You need JavaScript enabled to view it. and Password into their respective boxes. You will need to re-enter the password in the second password box. Click Next to continue.
  - Make sure Remember this password is checked.
  - Type Travel-Net into the Connection name box.
  - Click Connect.
  - If your computer is not connected to a phone line, the Internet connection will report it was unsuccessful. Click Set up connection anyway.
  - If your computer connects, you can now browse the Internet.
  - Click Close to get out of the wizard.
Your Travel-Net Dial-Up Connection is now set up and is ready to use!

YOU ARE NOW READY TO CONNECT!